- All
- Materials
- Ordering
- Design Process
- Design Changes
- Production
- Shipping & Delivery
Materials
Yes! We are partnered with a professional printing house who use state of the art equipment and produce the highest quality print in Australia. While we focus on what we do best, our print magicians bring our designs to life on paper. We have access to exclusive and premium paper stocks from renowned paper mills around the world. Our printer is also an exclusive supplier in Australia for some of the best paper stocks on the market.
You can view our range of paper stocks here. These are stocks we have curated for our designs, but we also have access to other paper stocks through our suppliers. Please contact us if there is something else you had in mind and we'll see what we can do!
You can view our envelope options here. These are envelopes we have curated for our designs, but we also have access to other options through our suppliers. Please contact us if there is something else you had in mind and we'll see what we can do!
Did you know that paper takes only six weeks to bio-degrade compared to 120 years for plastic? Unfortunately PVC board is a common material used in the wedding industry for signage and it will end up sitting in landfill for a very long time. We’re proud that our signage is made from 100% plant-based material and is plastic free. The sign can also be recycled when you no longer want it!
Our smaller sizes signage (such as bar menus) come with an optional strut that can be attached. This is a thick cardboard stand that is applied to the reverse side of your sign with a seamless look from the front. They are easy to affix, we recommend using double-sided tape or a hot glue to fasten the strut to your sign.
You don't have to use the strut if you will be displaying the sign in another way such as on a stand.
Ordering
This will be unique for each couple based on where the wedding is being held and if you have international or interstate guests to consider. Leave yourself more than enough time for the invitation process so you can breathe easy when you need to get them in the mail.
Save the Dates
We suggest ordering as soon as you have set the date and locked your venue in. It really doesn't matter how far in advance you send them out if you have these details locked in. Give your guests plenty of time to mark it off in the diary and get excited!
Invitations
We suggest mailing your wedding invitations around 4-6 months before the day.
On the Day Stationery
Order and provide your wording minmum 4 weeks before your wedding day. We really like to avoid packages arriving at the last hour!
Thank You Cards
We suggest sending them out within 3 months after your wedding day.
We strongly recommend making sure you will have extras. You may want to invite more guests if others can't make it, and don't forget a keepsake for yourselves. We suggest ordering an extra 10-20 copies, potentially saving you a lot of time and stress with planning as the date gets closer.
Yes, however we have minimum setup fees for a print run so you will need to purchase the minimum quantity. We highly recommend purchasing extras up-front with your original order.
This process is generally spread out over the course of your planning. We usually start with the save the date card which can be ordered as soon as you have set your wedding date and the venue is locked in. It's never too early to give your guests notice!
We will then move onto your wedding invitations when you have finalised event details. Closer to the day, and when you have received your RSVPs back, it will be time for your wedding day items such as signage and guest menus.
Yes as we have minimum material and labour costs that need to be covered. You will see the starting price and minimum quantity listed on each product. We can print much larger quantities on request also (500+), please contact us directly for a quote.
Yes we can! On each product listing you will see double-sided printing as an optional add-on. Make your selections for an instant quote on our website.
This will need to be provided if you have selected personalised guest names or envelope addressing. For invitations we don't need this right away, however it needs to be provided before we go to production as we like you to check over everything before we print. You will receive our standard spreadsheet with your first draft to input your information.
For seating charts, we will need your information prior to beginning design work.
Our pricing includes a professional design service with a graphic designer. We include the draft process so we can make sure your design is perfect and ready to be professionally printed. This takes time and expertise. As we work with many customers, providing mockups before purchase is not possible.
Design Process
Yes! No flying blind here. We will send you a digital proof to review via email. We will not go to print without your approval of the draft. Please take the time to thoroughly proof all wording, your event information and the design in general before finalising with us. We require your approval via email in writing. Once we have received your approval, no further changes are permitted as pre-press work begins immediately. Changes required after approval will incur a reprint fee.
Once your order is placed and we have received your wording, you will receive your first draft to review via the email you have provided in 1-3 business days. Please allow 1-2 business days per revision round.
As we work with clients from all around the world, preferences of grammar and language can change. We do our very best to fix up any obvious errors or spelling mistakes if we see them while designing your items. We are also more than happy to offer suggestions (we've seen a few invites in our time!) however we do not provide wording creation or proof reading as a service. Please make sure to utilise the draft process to proof check your wording is correct before approving the draft.
Design Changes
Your order includes the initial design (first draft) and two additional rounds of edits. We find the design is usually ready for approval after 1-2 rounds for any small changes needed. While care is taken on our part when designing your items, we include the draft rounds so you can make sure you're happy with the design and wording is correct before we do any printing.
Please note, if you do need further design rounds or would like to change the design style after your first draft has been provided there will be an additional design fee associated. This includes extras like illustrations or extensive changes to the design purchased.
Of course! We can add it onto any of your stationery pieces, generally we recommend the RSVP or details card. We can also generate the QR code for you if needed, you just need to provide us with the website link.
Our designs have been carefully curated with fonts that work well with the style. If you have another font in mind or want to combine design styles, please contact us prior to purchase so we can let you know what will be suitable.
We love to see our designs in other languages! So far we have created designs in French, German, Spanish, Japanese & Dutch. Designing in other languages may have an add-on design fee associated as it can take us more time. Please get in touch with us directly before purchasing as not all styles can be used with other languages.
Production
Once your draft has been approved for print, production will start. The printing process will take about 10 business days, depending on the print type.
No sorry, we are a deign studio and we don't offer a separate print service.
Shipping & Delivery
Invitations and smaller on the day items such as menus and place cards will arrive packaged ready for assembly. If you have purchased multiple items, such as an invitation set, each card bundle will be separately wrapped inside the box. We don't put cards inside envelopes or assemble sets before packaging as we want everything to arrive in pristine condition.
If you have purchased smaller stationery and large signage in the same order, they may be delivered separately. Tracking is provided for all packages.
No sorry. We are based in Brisbane, Australia and operate solely online. We don't have a storefront open to the public.
Yes we can. We work with couples overseas and ship internationally worldwide. If you're located in USA or New Zealand, shipping will automatically calculate at checkout. For other countries, please contact us directly for a shipping estimate as this may differ.
Please note due to the size, signage is not able to be delivered internationally. We can however provide you with a digital printing file that you can have printed at your location.